Guillaume Galvagno - Head Butler
Butler Stories by Maya Beus for St. Regis
“It’s important to be able to read people; feeling understood is a step away from feeling cherished, which is how we want all our guests to feel. Being able to anticipate and attend to their wishes before these are even articulated, is an art. My passion comes from knowing what impact we can have on each guest, not just in doing the job, but in becoming someone special for them, someone who helps create certain moments, certain memories they will never forget.”
G. Gavagno, Headbutler
Attention to Detail
From a global experience
Before joining The St. Regis Rome, Guillaume has worked at The St. Regis Bora Bora and The St. Regis Monarch Beach, making our guests' dreams come true. With his dedication to perfection and attention to detail, Guillaume has a passion for excellence and loves creating surprises for our guests, to make their stay the most memorable experience in the Eternal City.
Watch the video on the right to learn more about Guillaume and how he discovers the Eternal City. See how he gets his very personal portrait done by Maya Beus.